Privacy Policy
Welcome to the Privacy Policy of CRM Takasilmu, operated by Takasilmu at https://crm.takasilmu.biz.id. This policy explains how we collect, use, disclose, and protect your personal information when you use our customer relationship management platform. By accessing or using our services, you agree to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect information you provide directly, such as your name, email address, company name, phone number, and billing details when you register, subscribe, or contact us. We may also collect usage data, IP address, browser type, and device information automatically via cookies and similar technologies.
How We Use Your Information
We use your information to: provide, maintain, and improve our CRM services; process transactions and send administrative communications; respond to inquiries and support requests; prevent fraud and enhance security; and comply with legal obligations. We do not sell your personal data to third parties.
Information Sharing and Disclosure
We share personal information only with trusted service providers who assist in operating our platform (e.g., hosting, analytics, payment processing), subject to strict confidentiality agreements. We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement industry-standard technical and organizational measures—including encryption, access controls, and regular security assessments—to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
You may access, correct, update, or request deletion of your personal information by logging into your account or contacting us at support@takasilmu.biz.id. You may also opt out of marketing emails using the unsubscribe link in our messages. Please note that certain data retention may be required for legal, tax, or operational purposes.
Cookies and Tracking Technologies
We use cookies and similar tools to enhance functionality, analyze usage trends, and personalize your experience. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
International Data Transfers
As CRM Takasilmu operates globally, your data may be transferred to and processed in countries outside your residence, including Indonesia and Singapore. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@takasilmu.biz.id or write to us at Takasilmu, Jakarta, Indonesia. You may also visit our Contact Us page for additional support options.
Additional Resources
For further information about your rights and our practices, please review our Terms & Conditions and Disclaimer. Learn more about our mission and team on our About Us page.